SHIPPING POLICY - ELYZIE STORE

Last Updated: June 30, 2025

1. OVERVIEW

Elyzie Store partners with trusted suppliers and shipping carriers worldwide to deliver your fashion finds directly to your door. As a dropshipping business, our products are shipped directly from our supplier partners to ensure the best prices and freshest inventory.

2. PROCESSING TIMES

2.1 Order Processing

Standard Processing: 1-3 business days
Peak Season Processing: 3-5 business days (holidays, sales events)
Custom/Special Orders: 5-7 business days

Processing includes: Order verification, payment confirmation, supplier coordination, and preparation for shipment.

3. DELIVERY TIMEFRAMES

3.1 United States

Standard Delivery: 5-15 business days
Expedited Options: Available at checkout (2-7 business days)
Remote Areas: May require additional 2-3 business days

3.2 United Kingdom

Standard Delivery: 10-20 business days
Express Delivery: 7-12 business days (where available)

3.3 European Union

Standard Delivery: 10-20 business days
Express Delivery: 7-14 business days (where available)
Remote/Island Locations: Additional 3-5 business days

3.4 Other International Destinations

Delivery Time: 15-30 business days
Express Options: 10-20 business days (where available)

Note: Delivery times are estimates and may vary based on destination, customs processing, local postal services, and external factors beyond our control.

4. SHIPPING COSTS

4.1 Standard Shipping

Orders over $75: FREE standard shipping
Orders under $75: $9.99 standard shipping
Bulk Orders: Volume discounts may apply

4.2 Express Shipping

Express fees: Calculated at checkout based on destination
Rush Processing: Additional $15 for 24-hour processing

4.3 International Shipping

Calculated at checkout based on destination and package weight
Customs fees and duties are the responsibility of the customer
Remote area surcharges may apply

5. TRACKING YOUR ORDER

5.1 Tracking Information

Tracking number provided within 24-48 hours of shipment
Email notifications sent when order ships
Real-time tracking available through carrier websites

6. INTERNATIONAL SHIPPING CONSIDERATIONS

6.1 Customs and Duties

Customer responsibility: All customs fees, duties, and taxes
Declaration accuracy: We declare accurate values and contents
Customs delays: May extend delivery times by 5-15 days
Refused shipments: Customer liable for return shipping costs

7. CONTACT US

For shipping-related questions:

Email: support@elyzie.com
Subject: Shipping Inquiry
Include: Order number, tracking number (if available), and specific question

Response Time: Within 24 hours for shipping inquiries

IMPORTANT NOTES:

Business days exclude weekends and holidays
Weather conditions and natural disasters may cause delays
Peak shopping seasons may extend processing and delivery times
International shipping times may vary significantly during customs processing