Terms of Service
TERMS OF SERVICE - ELYZIE STORE
Last Updated: June 30, 2025
1. ACCEPTANCE OF TERMS
By accessing and using Elyzie Store's website, mobile application, or services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
2. ABOUT ELYZIE STORE
2.1 Our Business Model
- Elyzie Store is an online retail platform specializing in clothing from renowned brands at outlet prices
- We operate a dropshipping business model where products are shipped directly from suppliers to customers
- We act as an intermediary between customers and our network of trusted suppliers
2.2 Service Availability
- Services available to customers worldwide (subject to shipping restrictions)
- Website and services provided "as is" and "as available"
- We reserve the right to modify or discontinue services with or without notice
3. USER ACCOUNTS
3.1 Account Creation
- You must be 18 years or older to create an account
- Accurate information required for account registration
- One account per person - multiple accounts may be terminated
- Verification may be required for account security
3.2 Account Security
- You are responsible for maintaining the confidentiality of your login credentials
- Notify us immediately of any unauthorized account access
- You are liable for all activities that occur under your account
- Strong passwords required for account protection
3.3 Account Termination
- You may terminate your account at any time by contacting us
- We may terminate accounts for violations of these terms
- Data retention follows our Privacy Policy after termination
- Outstanding obligations survive account termination
4. PRODUCT INFORMATION AND ORDERING
4.1 Product Descriptions
- We strive for accurate product information but do not guarantee 100% accuracy
- Colors may vary due to monitor settings and photography conditions
- Sizing information provided as guidance - check size charts carefully
- Product availability subject to supplier inventory
4.2 Pricing
- All prices in USD unless otherwise specified
- Prices subject to change without notice
- Promotional prices may have time limitations
- Price errors: We reserve the right to cancel orders with obvious pricing errors
4.3 Order Acceptance
- Order confirmation does not guarantee acceptance
- We reserve the right to refuse or cancel orders for any reason
- Payment authorization required before order processing
- Inventory verification may delay order confirmation
5. PAYMENT TERMS
5.1 Payment Methods
- Accepted payments: Major credit cards, PayPal, and other approved methods
- Secure processing through encrypted payment gateways
- Payment authorization required at time of order
- Currency conversion fees may apply for non-USD transactions
5.2 Payment Security
- We do not store complete credit card information
- PCI DSS compliant payment processing
- Fraud detection systems in place
- Suspicious transactions may require additional verification
5.3 Billing
- Billing occurs when order is confirmed and processed
- Tax calculations based on shipping address when applicable
- Billing disputes must be reported within 30 days
- Refunds processed according to our Return Policy
6. SHIPPING AND DELIVERY
6.1 Shipping Terms
- Shipping times are estimates only
- Risk of loss transfers to customer upon delivery
- Address accuracy is customer's responsibility
- Delivery attempts made according to carrier policies
6.2 International Shipping
- Customs duties and taxes are customer's responsibility
- Import restrictions may apply to certain products
- Extended delivery times possible for international orders
- Additional documentation may be required
7. USER CONDUCT
7.1 Prohibited Activities
You agree NOT to:
- Violate any laws or regulations
- Infringe intellectual property rights
- Upload malicious content or attempt to hack our systems
- Create fake accounts or provide false information
- Abuse our return policy or engage in fraudulent activities
- Harass other users or our staff
- Use automated systems to access our website without permission
7.2 Content Submission
- User-generated content (reviews, photos) may be displayed publicly
- You grant us rights to use submitted content for marketing purposes
- Inappropriate content will be removed
- We reserve the right to moderate all user content
8. INTELLECTUAL PROPERTY
8.1 Our Intellectual Property
- Elyzie Store branding is our intellectual property
- Website design and functionality protected by copyright
- Unauthorized use prohibited without written permission
- Trademark violations will be prosecuted
8.2 Third-Party Rights
- Brand names and logos belong to their respective owners
- Product images and descriptions used under authorized resale rights
- We respect intellectual property and respond to valid infringement claims
- Copyright violations will result in content removal and account termination
9. DISCLAIMERS AND LIMITATIONS
9.1 Service Disclaimers
- Services provided "as is" without warranties of any kind
- No guarantee of uninterrupted or error-free service
- Website functionality may vary across devices and browsers
- Third-party links provided for convenience only
9.2 Product Disclaimers
- Product quality is the responsibility of manufacturers/suppliers
- We are not liable for product defects beyond our return policy
- Outlet items may have minor imperfections as disclosed
- Sizing and fit are approximate and may vary by brand
9.3 Limitation of Liability
- Our liability limited to the purchase price of products
- No liability for indirect, incidental, or consequential damages
- Force majeure events beyond our control exclude liability
- Maximum liability shall not exceed $500 per incident
10. DROPSHIPPING DISCLOSURES
10.1 Business Model Transparency
- Products shipped directly from supplier facilities
- We coordinate but do not physically handle most inventory
- Supplier locations may vary globally
- Multiple shipments possible for single orders
10.2 Supplier Relationships
- Trusted supplier network with quality standards
- We monitor supplier performance and customer satisfaction
- Supplier issues may affect order fulfillment
- Alternative suppliers used when necessary
11. CONTACT INFORMATION
For questions about these Terms of Service:
Email: support@elyzie.com
Subject: Terms of Service Inquiry
Response Time: Within 48 hours
For legal notices or formal communications:
Email: support@elyzie.com
Subject: Legal Notice - [Nature of Notice]
ACKNOWLEDGMENT: By using Elyzie Store's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms protect both Elyzie Store and our customers by establishing clear expectations for our commercial relationship.